Technical Support

The technical support department has a trained and qualified team of professionals to help on any corrective or preventive maintenance of all manufactured and marketed products, whether for maintenance contract or also for products in warranty. Beyond our technicians, the customers may count with the Network of Technical Services, our partners (REATEG) that provides support to any region of Brazil.


Network of Technical Services

Our Network of Technical Service works are filtered regionally, please, select the state below your prefer. Eventually may occur of the same network attend more of one region in this case choose more close of your localization.

If you have any question, please contact us on +55 (19) 3801.6055 or sac@norky.com.br

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Area of Actuation:


1. Rearward Technical Support
Through our Helpline 0800 our rearward technical team is able to solve problems that occurred in the products installed on our customers or forward it to relevant areas internally for due to solution.


2. Preventive Technical Support
By our technical team or by ours partners we provide periodic preventive maintenance loose or under contract of maintenance. Specialized care, with parts availability ensuring immediate replacement, as recommended for the preservation of the quality and productivity of the products marketed for our customers.


3. Corrective Technical Support
By our technical team or by ours partners we provide corrective maintenance loose or under contract of maintenance. Specialized care, with parts availability ensuring immediate replacement, as recommended for the preservation of the quality and productivity of the products marketed for our customers.